Notice: We've suspended the online order service, because China Post canceled postal services to many countries due to the impact from COVID-19. If you still want to order our products, please contact us by email. We still can send goods by DHL or FedEx. Our email address is firstname.lastname@example.org.
1. All our items will be shipped to buyer's address registered on our website. Please confirm your address again and make sure it is correct before you check out. We are not responsible for any wrong or undeliverable address.
2. Any import charges/taxes or fees are the buyer's responsibility. In order to ensure you receive your order tax free or a lower tax upon import, we will declare a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules.
3. By default we will ship your order less than 2Kgs by a postal service among China Post, ePacket, HongKong Post and The Netherlands Post. To the order over than 2Kgs, we will ship by one of the commercial express couriers among FedEx, UPS, TNT, DHL, Aramex, DPEX, EMS and some special line express.
4. Please contact us if you don't receive your order over 4 weeks, we will solve this problem in a very short time.
5. We provide 1 year warranty. If the item is defective, please notify us within 3 days of delivery. In order to qualify for a refund or exchange of goods, all items must be returned in their original condition, but shipping freight is not refundable. Items returned after 7 days of delivery are only eligible for repair. The buyer is responsible for all shipping costs incurred.